Yamaguchi City Hall

Realizing more efficient procedures for both the residents and the government employees

The Customer

Yamaguchi city is located in west Japan and has a population of 194,110 people as of October 2021. The city is converting conventional procedures into digital ones to provide more convenient services for residents.

The Challenge

Moving-in applications are time-consuming for residents to fill out, and so also for government employees to process. Government employees are always struggling not to keep applicants wait.

The Solution

fi-800R (3 units) were deployed, collaborating with third-party system to support the procedure for moving-in application.

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