Yamaguchi City Hall
Realizing more efficient procedures for both the residents and the government employees
Yamaguchi city is located in west Japan and has a population of 194,110 people as of October 2021. The city is converting conventional procedures into digital ones to provide more convenient services for residents.
Moving-in applications are time-consuming for residents to fill out, and so also for government employees to process. Government employees are always struggling not to keep applicants wait.
fi-800R (3 units) were deployed, collaborating with third-party system to support the procedure for moving-in application.