Inquiries Regarding Problems with ScanSnap Home
If you cannot solve a problem that occurred while using ScanSnap Home, contact the distributor/dealer where you purchased this product in the following procedure.
If you cannot start ScanSnap Home, refer to Customer Support, and contact the distributor/dealer where you purchased this product.
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Display the main window of ScanSnap Home.
For details, refer to To Display the Main Window.
Select [Help] → [Inquire how to use it] in the menu.
Enter your inquiry in the window that appears.
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Display the main window of ScanSnap Home.
Click the [ScanSnap Home] icon
in the application list that appears when you click Launchpad in the Dock. Select [Help] → [Inquire how to use it] on the menu bar.
Enter your inquiry in the window that appears.