When a Multifeed Is Detected (iX1600/iX1500/iX500)

An error message appears and the scan is suspended when a multifeed is detected during scanning.

Below is the procedure to be followed when a multifeed is detected.

  1. Check if the scanned image of the last scanned document is the same as the original by switching the side of the previewed image using Front/Back Toggle Button.
    HINT

    Front/Back Toggle Button is not displayed when [Simplex Scan] is specified under [Scanning side] for [Scanning] in [Profile].

  2. Resume the scan.

    The operation depends on whether the last scanned page is the same as the original.

HINT

If the last scanned image is the same as the original and there is no need to continue scanning documents, finish scanning by following the procedures below:

  • iX1600/iX1500

    1. Set [Keep the image data when overlapping documents are detected] to [ON] on the touch panel of iX1600 or iX1500.

    2. Tap the [Stop] button on the ScanSnap Connect Application, or press the [Finish] button on the touch panel of iX1600 or iX1500.

  • iX500

    Select [Keep] and then tap the [Stop] button.

When the scan is complete, a confirmation message appears asking whether or not to delete the scanned image.

Tap the [No] button in the message to save the scanned image.