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Q & A : rack2s015

Q What is the Windows® 8.1 (Note 1) support status for Rack2-Filer Smart?
A

Please note the caution for installation below when using Rack2-Filer Smart on Windows® 8.1.

1 When installing Rack2-Filer Smart on Windows® 8.1, I get the message "Failed to install Raku2 Smart ImageWriter. Restart the operating system, and try again."
Prevention
Method
Please install Raku2 Smart ImageWriter using the ImageWriter installation tool.

(Note 1)
Windows® 8.1 means below:

  • Windows® 8.1
  • Windows® 8.1 Pro
  • Windows® 8.1 Enterprise

No. : rack2s015