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NOTE: this is an archived page and the content is likely to be out of date.

Paper Quality

1) Paper size

The paper sizes that can be scanned are as follows:

  • Maximum: 216 × 355.6 mm / 8.5 × 14.0 in.
    * Long page scanning supports scanning of documents with a length up to 3,048 mm (120 in.) in feed direction.
  • Minimum: 52 × 74 mm / 2.1 × 2.9 in.
2) Paper type

Recommended paper types for scanning are as follows:

  • Wood-free paper
  • Wood containing paper
  • PPC paper (recycled)

When using paper types other than the above, make sure to test with the same type of paper and see if it can be scanned before you start scanning the actual document.

3) Paper weight

The following range is supported for paper weight:

52 to 127 g/m² (14 to 34 lb)

127 g/m² (34 lb) applies to A8 size only.

4) Precautions

The following types of documents may not be scanned successfully:

  • Documents of non-uniform thickness (e.g. envelopes, documents with photographs attached)
  • Wrinkled or curled documents
Scanning Scanning
  • Folded or torn documents
  • Tracing paper
  • Coated paper
  • Carbon paper
  • Photosensitive paper
  • Perforated documents
  • Documents that are neither square nor rectangular
  • Very thin paper
  • Photographs (photographic paper)

The following types of documents must not be scanned:

  • Paper-clipped or stapled documents
  • Documents on which the ink is still wet
  • Documents smaller than A8 size
  • Documents wider than 216 mm (8.5 in.)
  • Documents other than paper such as fabric, metal foil and OHP film
  • Important documents such as certificates and cash vouchers which must not be damaged

An error may occur when there are punched holes in the area shaded in light blue in the following picture.

Scanning