Customer Support

For inquiries on the ScanSnap, refer to the ScanSnap Support Site.

https://www.pfu.ricoh.com/r/ctl/

If your problem cannot be solved after referring to the above web page, visit the following web page to check the contact information of your distributor/dealer and contact your distributor/dealer.

https://www.pfu.ricoh.com/global/scanners/inquiry.html

Suppliers of Consumables/Optional Parts

https://www.pfu.ricoh.com/global/scanners/scansnap/

Maintenance

Contact the distributor/dealer where you purchased this product for repairs on this product.

For details, refer to the following portal site:

https://www.pfu.ricoh.com/global/scanners/inquiry.html