The issue may be caused by the following:

• The wireless access point is turned off.

• A 5 GHz SSID is used.

• The communication authorization settings are configured on the wireless access point.

• When the wireless access point is turned off

  Turn the power on.

• When a 5 GHz SSID is used

  Use a 2.4 GHz SSID.

• When the communication authorization settings are configured on the wireless access point

  Perform one of the following depending on the setting:

  • When the communication between wireless devices is disabled (by using a function such as the privacy separator function or the port separator function)

    Enable the communication between wireless devices.

  • When the SSID broadcast, such as ANY connection, is disabled

    Enable the SSID broadcast on the wireless access point. Or, configure the wireless settings manually.

  • When the protocol filter function is configured

    Configure the protocol on the wireless access point.

  • When MAC address filtering is configured

    Set the MAC address for the ScanSnap on the wireless access point, and then configure the wireless settings again.

  In addition, the set channel may be used with another wireless access point.

  In this case, change the value of the wireless channel on the wireless access point.

  For details about the settings of the wireless access point, refer to your wireless access point manual.

If the problem persists, select [Other Network] and set it up manually.

If the problem still persists, turn the ScanSnap off and turn it back on, and then set it up from the beginning.