B11Cg091, B11Cg092, B11Cg095

Cause

The cloud storage service is not authenticated or authorized.

Solution

Log in to the cloud storage service again on the window for selecting cloud storage services.

B11Cg093

Cause

The issue may be caused by the following:

• Connection to the cloud storage service failed.

• Communication with the cloud storage service was disconnected.

• A connection timeout occurred.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg096, B11Cg100, B11Fg020

Cause

There is a problem with the service provider (server).

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg102

Cause

The maximum size of a file has been exceeded.

Solution

If the documents consist of many sheets, scan them in multiple batches.

B11Fg024

Cause

The number of scanned image files to be uploaded in the cloud storage service has exceeded the maximum limit.

Solution

Check the maximum limit of the number of scanned image files to be uploaded and reduce the number of documents to scan.

B11Fg025

Cause

You do not have access permission for the company data source.

Solution

Check the access permission for the company data source in the cloud storage service that you have logged into.