B11Ja001

Cause

The cloud storage service is not authenticated or authorized.

Solution

Log in to the cloud storage service again on the window for selecting cloud storage services.

B11Ja002

Cause

The issue may be caused by the following:

• Connection to the cloud storage service failed.

• Communication with the cloud storage service was disconnected.

• A connection timeout occurred.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Ja003

Cause

The maximum size of a file has been exceeded.

Solution

If you scanned a document that was pasted on a sheet or a document that was placed inside a Carrier Sheet, remove the document from the sheet or the Carrier Sheet and then scan it again.

B11Ja006

Cause

Failed to upload a scanned image in the cloud storage service.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Ja007

Cause

There is a problem with the service provider (server).

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.