About Customer Support and Maintenance

Customer Support for ScanSnap and Related Software

For inquiries on the ScanSnap Home, refer to the ScanSnap Support Site.

https://www.pfu.ricoh.com/r/ctl/

If your problem cannot be solved after referring to the above web page, visit the following web page and contact the distributor/dealer.

https://www.pfu.ricoh.com/global/scanners/inquiry.html

Suppliers of Consumables/Optional Parts

https://www.pfu.ricoh.com/global/scanners/scansnap/

Maintenance

Contact the distributor/dealer where you purchased this product.

For details, refer to the following portal site:

https://www.pfu.ricoh.com/global/scanners/inquiry.html