Setup the ScanSnap so that ScanSnap Manager takes preference as the scanner driver to be used.
If macOS Catalina v10.15 or later is being used, "ScanSnap Organizer" and "CardMinder" which are software related to the ScanSnap cannot be used.
Select your ScanSnap model and operating system.
Note that the body of the ScanSnap displayed in this website may vary in color depending on the region where you purchased the ScanSnap.
If you want to use ScanSnap Home, refer to here.