A Connection Cannot Be Established with the ScanSnap. This section explains how to troubleshoot when you cannot connect to the ScanSnap which has been set up when you use ScanSnap Connect Application. The ScanSnap that You Want Is Not Displayed. Establishing a Connection with the ScanSnap Fails. iX1600, iX1500, iX1300, iX500, or iX100 Cannot Be Connected.