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Q & A : rack2s023

Q What is the Windows® 10 (Note 1) support status for Rack2-Filer Smart?
A

Rack2-Filer Smart supports Windows® 10.

Cautions for specific operations.
Cautions for use in Windows® 10
Use Rack2-Filer with Windows® 10 after applying the latest update.


Cautions for use in Windows® 10-1
1 The characters in the Binder title, Sticky Note, Memo, Stamp, or Hyperlink are not displayed correctly when full-width alphabetic characters, numeric values, or symbols are used.
Details 1: The characters in the Binder title, Sticky Note, Memo, Stamp, or Hyperlink are not displayed correctly when full-width alphabetic characters, numeric values, or symbols are used.
Solutions: Add "Japanese Supplemental Fonts Additional fonts:Meiryo,Meiryo UI MS Gothic,..." in Optional features.
Cautions for use in Windows® 10-2
2 I cannot import my Excel files to Rack2-Filer Smart on Windows® 10 where Microsoft® Excel® is installed.
Solutions: When using Microsoft® Excel® 2010 or earlier on 1607 or later version of Windows® 10, Excel files may not be imported to Rack2-Filer Smart.
Please see the link below for further details.

<How to Add Fonts>
On Windows, select [Start menu]-[Settings]-[System]-[Apps & features]-[Manage optional features]-[Add a feature].
On the [Add a feature] window, add [Japanese Supplemental Fonts Additional fonts:Meiryo,Meiryo UI MS Gothic,...].


(Note 1)
Windows® 10 means below:

  • Windows® 10 Home
  • Windows® 10 Pro
  • Windows® 10 Enterprise
  • Windows® 10 Education

No. : rack2s023