A Connection to a Wireless Access Point is Required

Causes and solutions for when a mobile device can be connected to the Internet during the ScanSnap Cloud application setup, but connecting the mobile device to a wireless access point is required are explained below.

Cause

To set up the ScanSnap Cloud application, you need to connect a mobile device to the Internet via a wireless access point.

You cannot perform setup via mobile data communication, such as 3G or LTE.

Solution

Connect the mobile device to a wireless access point.