B11Cg104, B11Cg105, B11Cg117

Cause

The cloud storage service is not authenticated or authorized.

Solution

Log in to the cloud storage service again on the window for selecting cloud storage services.

B11Cg106

Cause

The issue may be caused by the following:

• Connection to the cloud storage service failed.

• Communication with the cloud storage service was disconnected.

• A connection timeout occurred.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg109, B11Cg119, B11Cg123, B11Cg127, B11Cg246

Cause

There is a problem with the service provider (server).

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg118

Cause

The storage capacity of the cloud storage service has been exceeded. Or, you do not have access permission for the folder.

Solution

Expand the storage capacity, or remove unwanted files to secure sufficient free space, and then try again.

Set an appropriate permission for the folder.

B11Cg240

Cause

The file to be renamed has been deleted.

Solution

Scan the document again.