Error Code List (QuickBooks Online)

Causes and solutions for error codes that are displayed when saving to QuickBooks Online fails while using the ScanSnap Cloud in ScanSnap Home are explained below.

B11Fg075, B11Fg114

Cause

The issue may be caused by the following:

The cloud service is not authenticated or authorized.
You do not have permission for the requested operation.

Solution

When the cloud service is not authenticated or authorized

Re-specify a cloud service in which scanned images are to be saved in the following procedure:
1. Tap the [Cloud settings] icon at the bottom of the ScanSnap Home screen.
2. If multiple batches of cloud settings exist, swipe the currently displayed batch of cloud settings () to the left or right to display the batch of cloud settings in use.
3. Tap the [Change the settings] button.
4. Tap [Cloud storage service setting].
5. In [Destination], re-specify a cloud service in which scanned images are to be saved.
When you do not have permission for the requested operation

Make sure that the appropriate permission has been set. Or, contact the administrator for your account.

B11Fg076

Cause: You do not have permission for the requested operation.
Solution: Make sure that the appropriate permission has been set. Or, contact the administrator for your account.

B11Fg077

Cause: Settings for the cloud service have been changed or there is a problem with the settings.
Solution: Log into the cloud service and check the settings.

B11Fg078

Cause: A large amount of processes were performed in a certain period of time.
Solution: Wait for a while and try again.

B11Fg083

Cause: The maximum size of a file has been exceeded.
Solution: If the documents consist of many sheets, scan them in multiple batches.

B11Fg093, B11Fg095

Cause

The cloud service is not authenticated or authorized.

Solution

Re-specify a cloud service in which scanned images are to be saved in the following procedure:

Tap the [Cloud settings] icon at the bottom of the ScanSnap Home screen.
If multiple batches of cloud settings exist, swipe the currently displayed batch of cloud settings () to the left or right to display the batch of cloud settings in use.
Tap the [Change the settings] button.
Tap [Cloud storage service setting].
In [Destination], re-specify a cloud service in which scanned images are to be saved.