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ScanSnap Help
Troubleshooting
Troubles Related to Firmware Update
Even If the Update for the Firmware Is Complete, the [Scan/Stop] Button Does Not Light Up in Blue

This website is designed to be used with ScanSnap Home 2.xx.

If you are using ScanSnap Home 3.0 or later, refer to here.

Even If the Update for the Firmware Is Complete, the [Scan/Stop] Button Does Not Light Up in Blue

When you update the firmware of the ScanSnap, if the [Scan/Stop] button does not light up in blue even if the update for the firmware is complete, turn the ScanSnap off and turn it back on.