About Customer Support and Maintenance
For inquiries on the ScanSnap Home, refer to the ScanSnap Support Site.
If your problem cannot be solved after referring to the above web pages, visit the following web page to check the contact information of a suitable distributor/dealer and contact the distributor/dealer.
ABBYY FineReader for ScanSnap
Refer to ABBYY FineReader for ScanSnap User's Guide → [Technical Support].
Suppliers of Consumables/Optional Parts
Contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.
For details, refer to the following portal site:
For safety reasons, never attempt repairs by yourself.