Customer Support

• ScanSnap

  For inquiries on the ScanSnap Home, refer to the ScanSnap Support Site.

  https://www.pfu.ricoh.com/r/ctl/

  If your problem cannot be solved after referring to the above web pages, visit the following web page and contact the distributor/dealer.

  https://www.pfu.ricoh.com/global/scanners/inquiry.html

• ABBYY FineReader for ScanSnap

  Refer to ABBYY FineReader for ScanSnap User's Guide → [Technical Support].

Suppliers of Consumables/Optional Parts

https://www.pfu.ricoh.com/global/scanners/scansnap/

Maintenance

Contact the distributor/dealer where you purchased this product. Refer to the contact information in the Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.

For details, refer to the following portal site:

https://www.pfu.ricoh.com/global/scanners/inquiry.html