Archived content
NOTE: this is an archived page and the content is likely to be out of date.
Paper Jam
per jam occurs, the indicators on the operator panel light up as follows:
J1:31 |
Paper jam (scanner) |
J1:50 |
Pick error |
J1:5A |
Paper jam (imprinter) |
Remove the documents from the ADF in the following procedure.
CAUTION:
- Do not use force to pull out the jammed document, and make sure to open the ADF first.
- Be careful not to touch any sharp parts upon removing jammed documents.
- Be careful not to get your accessories (e.g. ties, necklaces) or hair caught inside the scanner.
- The glass surface may become extremely hot during operation.
|
- Remove all documents from the ADF paper chute (Feeder).
- Pull the ADF release tab towards you to open the ADF.
If the imprinter (for fi-7160/fi-7180) is installed, open the imprinter first, then the ADF.
CAUTION:
Be careful not to have your fingers caught when the ADF closes. |
- Remove the jammed document.
CAUTION:
- Make sure to check the documents and the paper path thoroughly and remove all staples and paper clips as they cause paper jams.
- Be careful not to damage the glass surface and the guides when removing documents with staples or paper clips.
|
- Close the ADF.
CAUTION: |
- Confirm that the ADF is closed properly. Otherwise, the document may not be fed into the ADF.
- Occasionally when scanning is complete or canceled, documents may remain in the ADF without any error message displayed. In that case, remove the documents by following the above steps 1 to 4.
- Be careful not to have your fingers caught when the ADF closes.
|
If paper jams occur frequently, check the following points and take measures accordingly.
Did you fan the documents before loading them in the ADF paper chute (Feeder)? |
No

|
Fan the documents by referring to "How to Fan Documents". |
Yes |
Is there any foreign matter in the paper path? |
Yes

|
Remove any foreign matter from the paper path. |
No |
Contact your FUJITSU scanner dealer or an authorized FUJITSU scanner service provider. |
If the problem persists, load the documents in the following procedure.
- Align the edges of the documents.

- Hold both ends of the documents and flex them back and forth.

Slightly displace the top edges at an angle.

- Load the documents in the ADF paper chute (Feeder).
