B11Cg018, B11Cg031

Cause

The cloud storage service is not authenticated or authorized.

Solution

Log in to the cloud storage service again on the window for selecting cloud storage services.

B11Cg020, B11Cg027, B11Cg033, B11Cg037, B11Fg038

Cause

There is a problem with the service provider (server).

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg021, B11Cg028

Cause

The issue may be caused by the following:

• Connection to the cloud storage service failed.

• Communication with the cloud storage service was disconnected.

• A connection timeout occurred.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg026

Cause

The storage capacity of the cloud storage service has been exceeded.

Solution

Expand the storage capacity, or remove unwanted files to secure sufficient free space, and then try again.

B11Cg036, B11Cg248

Cause

Connection was not established because the cloud storage service is under maintenance.

Solution

Check the status of the cloud storage service, and try again after the service is resumed.

B11Fg023

Cause

You do not have access permission for the folder.

Solution

Set an appropriate permission for the folder.