B11Cg059, B11Cg060

Cause

The cloud storage service is not authenticated or authorized.

Solution

Log in to the cloud storage service again on the window for selecting cloud storage services.

B11Cg061, B11Cg066

Cause

There is a problem with the service provider (server).

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg062

Cause

The server is busy.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.

B11Cg063

Cause

The maximum size of a file has been exceeded.

Solution

Do not scan a document other than a business card.

B11Cg064

Cause

The maximum resolution has been exceeded.

Solution

Do not scan a document other than a business card.

B11Cg067

Cause

The issue may be caused by the following:

• Connection to the cloud storage service failed.

• Communication with the cloud storage service was disconnected.

• A connection timeout occurred.

Solution

Check the status and settings of your network environment, and try again. Or, wait for a while and try again.