The Document Is Not Fed Smoothly./Paper Jams Occur.
Causes and solutions for documents not being fed smoothly or jamming when using the ScanSnap Cloud service are explained in this section.
- Cause
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The feed roller or eject roller may be dirty.
- Solution
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Clean the feed roller and the eject roller.
For details, refer to Cleaning the Inside of the ScanSnap in ScanSnap Cloud Operation.