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Replacing the Pad Unit

Replace the consumable (pad unit) of the ScanSnap when the replacement cycle is reached.

The suggested replacement cycle is every 30,000 sheets scanned.

Before replacing the consumable, you must turn off the ScanSnap and unplug the power cable from the AC outlet. Not doing so may cause fire or electrical shock.
Do not place internal parts such as the pad unit and the pick roller within reach of small children. Doing so may cause injury.

ATTENTION

The bottom part of the ScanSnap may become hot when the ScanSnap is being used, but this does not affect ScanSnap operation or cause any physical harm. Be careful not to drop the ScanSnap when carrying it.

Windows

Prepare a new consumable.

Product Name	Part No.
PAD UNIT	PA03805-0022

For purchasing details, refer to "Suppliers of Consumables/Optional Parts" in About Customer Support and Maintenance.

Unplug the power cable from the AC outlet.
Remove any documents from the ADF paper chute (cover) .
Watch the following video to replace the consumable.
Connect the power cable to the AC outlet, and turn on the ScanSnap.
Reset the pad unit count.
1. Display the Scan Window of ScanSnap Home.
  - To Display the Scan Window
2. Select [Preferences] in the menu that appears when you click at the top of the scan window to display the preferences window.
3. Select the ScanSnap that is currently connected to the computer from the list of ScanSnap units in [Scanner information] that is located in the [Scanner] tab.
4. Click the [Details] button to display the [Details] window.
5. Click the [Reset] button for [Pad count].
6. When a confirmation window appears, click the [Yes] button.
  
  Check that [Pad count] is reset to 0.
7. Click the [OK] button to close the window.

macOS

Prepare a new consumable.

Product Name	Part No.
PAD UNIT	PA03805-0022

For purchasing details, refer to "Suppliers of Consumables/Optional Parts" in About Customer Support and Maintenance.

Unplug the power cable from the AC outlet.
Remove any documents from the ADF paper chute (cover) .
Watch the following video to replace the consumable.
Connect the power cable to the AC outlet, and turn on the ScanSnap.
Reset the pad unit count.
1. Display the Scan Window of ScanSnap Home.
  - To Display the Scan Window
2. Select [Preferences] in the menu that appears when you click at the top of the scan window to display the preferences window.
3. Select the ScanSnap that is currently connected to the computer from the list of ScanSnap units in [Scanner information] that is located in the [Scanner] tab.
4. Click the [Check consumable status] button to display the [Check consumable status] window.
5. Click the [Reset] button for [Pad count].
6. When a confirmation window appears, click the [Yes] button.
  
  Check that [Pad count] is reset to 0.