Replacing the Roller Set

Replace the consumable (Roller Set) of the ScanSnap when the replacement cycle is reached.

The suggested replacement cycle is every 200,000 sheets scanned.

Before replacing the consumable, you must turn off the ScanSnap and unplug the power cable from the AC outlet. Not doing so may cause fire or electrical shock.
Do not place internal parts such as the brake roller and the pick roller within reach of small children. Doing so may cause injury.

Do not place internal parts such as the pad unit and the pick roller within reach of small children. Doing so may cause injury.

ATTENTION

The bottom part of the ScanSnap may become hot when the ScanSnap is being used, but this does not affect ScanSnap operation or cause any physical harm. Be careful not to drop the ScanSnap when carrying it.

Windows

Prepare a new consumable.

Product Name

Part No.

Roller Set

PA03656-0001

For purchasing details, refer to "Suppliers of Consumables/Optional Parts" in About Customer Support and Maintenance.
Unplug the power cable of the ScanSnap from the AC outlet.
Remove any documents from the ADF paper chute (cover) .
Watch the following video to remove the Receipt Guide if it is attached.

The video provides an explanation with ScanSnap iX1600 as an example.
Watch the following video to replace the consumable.

The video provides an explanation with ScanSnap iX1600 as an example.
Connect the power cable to the AC outlet, and turn on the ScanSnap.
Reset the Roller Set count.
1. Display the Scan Window of ScanSnap Home.
  - To Display the Scan Window
2. Select [Preferences] in the menu that appears when you click at the top of the scan window to display the preferences window.
3. Select the ScanSnap that is currently connected to the computer from the list of ScanSnap units in [Scanner information] that is located in the [Scanner] tab.
4. Click the [Details] button to display the [Details] window.
5. Click the [Reset] button.
6. When a confirmation windows appears, click the [Yes] button.
  
  Check that [Roller set count] is reset to 0.
7. Click the [OK] button to close the window.

Product Name	Part No.
Roller Set	PA03656-0001

macOS

Prepare a new consumable.

Product Name

Part No.

Roller Set

PA03656-0001

For purchasing details, refer to "Suppliers of Consumables/Optional Parts" in About Customer Support and Maintenance.
Unplug the power cable of the ScanSnap from the AC outlet.
Remove any documents from the ADF paper chute (cover).
Watch the following video to remove the Receipt Guide if it is attached.

The video provides an explanation with ScanSnap iX1600 as an example.
Watch the following video to replace the consumable.

The video provides an explanation with ScanSnap iX1600 as an example.
Connect the power cable to the AC outlet, and turn on the ScanSnap.
Reset the Roller Set count.
1. Display the Scan Window of ScanSnap Home.
  - To Display the Scan Window
2. Select [Preferences] in the menu that appears when you click at the top of the scan window to display the preferences window.
3. Select the ScanSnap that is currently connected to the computer from the list of ScanSnap units in [Scanner information] that is located in the [Scanner] tab.
4. Click the [Check consumable status] button to display the [Check consumable status] window.
5. Click the [Reset] button.
6. When a confirmation windows appears, click the [Yes] button.
  
  Check that [Roller set count] is reset to 0.

See also