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  • Enabling Two-Factor Authentication for a ScanSnap Account (ScanSnap Home 2.9 or Earlier)

Enabling Two-Factor Authentication for a ScanSnap Account (ScanSnap Home 2.9 or Earlier)

Two-factor authentication is a function that authenticates a user using an authentication code in addition to password authentication. Two-factor authentication prevents unauthorized use of the ScanSnap account and improves the security of the account.

An authentication code is available after you install the authentication application on your mobile device and configure settings for two-factor authentication.

ATTENTION
  • On the mobile device that is used for two-factor authentication, you need to install the authentication application in advance. Microsoft Authenticator is used as the authentication application.

  • Two-factor authentication is supported by ScanSnap Home 2.8 or later. If you are using ScanSnap Home 2.7 or earlier, you will not be able to sign in with the ScanSnap account after enabling two-factor authentication. In that case, update ScanSnap Home to the latest and sign in to ScanSnap Home.

  1. Display the Main Window of ScanSnap Home.

    For details, refer to To Display the Main Window.

  2. Select [Settings] in the menu → [Preferences] to display the preferences window.
  3. Click [To set up two-factor authentication, click Here] on the [Account] tab to display the ScanSnap account management page.
  4. Sign in by entering an e-mail address and a password for a ScanSnap account that you want to enable two-factor authentication for.
  5. Click [Enable two-factor authentication] under [Account Settings].
    HINT
    • If [Disable two-factor authentication] is displayed, two-factor authentication is already enabled.

  6. Follow the instructions on the window to enable two-factor authentication.
    HINT
    • If you want to disable two-factor authentication, click [Disable two-factor authentication] on the ScanSnap account management page and follow the instructions on the window.

If two-factor authentication for a ScanSnap account is available, authentication with an authentication code will be required in addition to password authentication when you sign in with a ScanSnap account.

  1. Display the Main Window of ScanSnap Home.

    Click the [ScanSnap Home] icon ScanSnap Home Icon in the application list that appears when you click Launchpad in the Dock.

  2. Select [ScanSnap Home] on the menu bar → [Preferences] to display the preferences window.
  3. Click [To set up two-factor authentication, click Here] on the [Account] tab to display the ScanSnap account management page.
  4. Sign in by entering an e-mail address and a password for a ScanSnap account that you want to enable two-factor authentication for.
  5. Click [Enable two-factor authentication] under [Account Settings].
    HINT
    • If [Disable two-factor authentication] is displayed, two-factor authentication is already enabled.

  6. Follow the instructions on the window to enable two-factor authentication.
    HINT
    • If you want to disable two-factor authentication, click [Disable two-factor authentication] on the ScanSnap account management page and follow the instructions on the window.

If two-factor authentication for a ScanSnap account is available, authentication with an authentication code will be required in addition to password authentication when you sign in with a ScanSnap account.

See also

  • Activating a License for ScanSnap Home (ScanSnap Home 2.9 or Earlier)
  • Before Using This Site
  • How to Use This Site
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