Error Code List (Expensify)
Causes and solutions for error codes that are displayed when saving to Expensify fails while using the ScanSnap Cloud in ScanSnap Home are explained below.
B11Fg001
- Cause
A connection timeout occurred.
- Solution
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Fg004, B11Fg005, B11Fg008
- Cause
-
The cloud service is not authenticated or authorized.
- Solution
-
Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.
For details, refer to Modifying the Settings for a Profile (When Using ScanSnap Cloud).
B11Fg007
- Cause
-
The maximum size of a file has been exceeded.
- Solution
-
If the documents consist of many sheets, scan them in multiple batches.
B11Fg009
- Cause
Access was restricted because there were too many users accessing the cloud service.
- Solution
Wait for a while and try again. If the documents consist of many sheets, scan them in multiple batches.
B11Fg010
- Cause
-
The issue may be caused by the following:
Connection to the cloud service failed.
Communication with the cloud service was disconnected.
A connection timeout occurred.
- Solution
-
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.