Error Code List (Shoeboxed)
Causes and solutions for error codes that are displayed when saving to Shoeboxed fails while using the ScanSnap Cloud in ScanSnap Home are explained below.
B11Cg206, B11Cg207, B11Cg210
- Cause
-
The cloud service is not authenticated or authorized.
- Solution
-
Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.
For details, refer to Modifying the Settings for a Profile (When Using ScanSnap Cloud).
B11Cg216
- Cause
-
There is a problem with the service provider (server).
- Solution
-
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Cg208, B11Cg211
- Cause
-
The issue may be caused by the following:
Connection to the cloud service failed.
Communication with the cloud service was disconnected.
A connection timeout occurred.
- Solution
-
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Cg274
- Cause
The cloud service account has been deleted.
- Solution
-
Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.
When doing so, specify an account which is available to be used.
For details, refer to Modifying the Settings for a Profile (When Using ScanSnap Cloud).
B11Fg013
- Cause
Access was restricted because the password was changed.
- Solution
Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.
For details, refer to Modifying the Settings for a Profile (When Using ScanSnap Cloud).