Error Code List (Xero)
Causes and solutions for error codes that are displayed when saving to Xero fails while using the ScanSnap Cloud in ScanSnap Home are explained below.
B11Fg052
- Cause
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The cloud service is not authenticated or authorized.
- Solution
-
Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.
For details, refer to Modifying the Settings for a Profile (When Using ScanSnap Cloud).
B11Fg054
- Cause
-
The issue may be caused by the following:
Connection to the cloud service failed.
Communication with the cloud service was disconnected.
A connection timeout occurred.
- Solution
-
Check the status and settings of your network environment, and try again. Or, wait for a while and try again.
B11Fg055
- Cause
-
The issue may be caused by the following:
The cloud service is not authenticated or authorized.
You do not have permission for the requested operation.
- Solution
-
-
When the cloud service is not authenticated or authorized
Open the [Edit profiles] window for a profile that you are using and specify a cloud service in which a scanned image is to be saved again.
For details, refer to Modifying the Settings for a Profile (When Using ScanSnap Cloud).
When you do not have permission for the requested operation
Make sure that the appropriate permission has been set. Or, contact the administrator for your account.
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B11Fg057, B11Fg099
- Cause
-
A large amount of processes were performed in a certain period of time.
- Solution
-
Wait for a while and try again.
B11Fg059
- Cause
-
The maximum size of a file has been exceeded.
- Solution
-
If the documents consist of many sheets, scan them in multiple batches.
B11Fg062
- Cause
You do not have an account that allows the cloud service to process expense claims.
- Solution
Create an account that allows the cloud service to process expense claims.
B11Fg067, B11Fg098
- Cause
-
Settings for the cloud service have been changed or there is a problem with the settings.
- Solution
-
Log into the cloud service and check the settings.
B11Fg071
- Cause
Uploading a receipt with zero as the total amount was attempted.
- Solution
Scan a receipt in which the total amount is any amount other than zero.