This website is designed to be used with ScanSnap Home 2.xx.

If you are using ScanSnap Home 3.0 or later, refer to here.

Vertical Streaks Appear in the Scanned Image

When scanning with the ScanSnap, if vertical streaks appear in the scanned image, check the following:

Are the lamps of the ScanSnap dirty?

Clean the lamps of the ScanSnap.

For details about how to perform cleaning, refer to Cleaning the ScanSnap.

Is the glass of the ScanSnap dirty?

Clean the glass of the ScanSnap.

For details about how to perform cleaning, refer to Daily Care.

For details about how to perform cleaning, refer to Cleaning the ScanSnap.