A "Failed to save data." Message Is Displayed on the Touch Panel
If a "Failed to save data. Check the network status, reload the document, and try again." message is displayed on the touch panel of the ScanSnap, make sure that the following conditions are met, then try scanning again.
There are no abnormalities in the network status of the save destination
The server specified as the save destination is running normally
The procedure to change the network folder where scanned images are to be saved is as follows.
-
Click the [Scan] button at the top of the main window of ScanSnap Home to display the scan window.
If the main window is not already displayed, refer to To Display the Main Window.
Select the profile that you are using from the profile list.
Click
to display the [Edit profiles] window.Click the [Browse] button for [Save to] under [Managing options], then specify the network folder where scanned images are to be saved.
Click the [Save] button.
If the [Enter the network credentials] window appears, set the user name, password, and domain for connecting to the network folder.
-
Click the [Scan] button at the top of the main window of ScanSnap Home to display the scan window.
If the main window is not already displayed, click the [ScanSnap Home] icon
in the application list that appears when you click Launchpad in the Dock. Select the profile that you are using from the profile list.
Click
to display the [Edit profiles] window.Click the [Browse] button for [Save to] under [Managing options], then specify the network folder where scanned images are to be saved.
Click the [Save] button.
If the [Enter the network credentials] window appears, set the user name, password, and domain for connecting to the network folder.