• HOME
  • ScanSnap iX1600

  • ScanSnap Help
  • Troubleshooting
  • Trouble Related to the Function for Saving Scanned Images Directly from the ScanSnap to a Network Folder
  • An "A system error occurred." Message Is Displayed on the Touch Panel

An "A system error occurred." Message Is Displayed on the Touch Panel

When an "A system error occurred." message is displayed on the touch panel of the ScanSnap, restart the ScanSnap by the following procedure and check if the problem is solved.

  1. Close the ADF paper chute (cover) to turn off the ScanSnap.

  2. Unplug the power cable of the ScanSnap from the AC outlet and plug it back in again.

  3. Open the ADF paper chute (cover) of the ScanSnap to turn the power on.

If the problem still persists even after restarting the ScanSnap, check whether the server specified as the save destination is running normally.

See also

  • Power for the ScanSnap
  • Before Using This Site
  • How to Use This Site
  • Customer Support
  • Cookie Policy

© PFU Limited 2018-2024

  • TOP