This website is designed to be used with ScanSnap Home 2.xx.
If you are using ScanSnap Home 3.0 or later, refer to here.
Troubles Related to Cloud Service Linkage and Troubles Related to Sending an E-Mail from the ScanSnap
- A "Failed to access ScanSnap Cloud." Message Is Displayed on the Touch Panel
- The ScanSnap Is Not Connected to the Network (When Using ScanSnap Cloud)
- A Scanned Image Is Not Saved in a Cloud Service (When Using ScanSnap Cloud)
- The "Failed to upload the data to the cloud service." Error Is Displayed
- The "Failed to send the data via email because the address is wrong." (B11Fg102) Error Is Displayed
- The "The size of the scanned data has exceeded the maximum size." (B11Fg103/B11Fg110) Error Is Displayed
- Red Exclamation Mark Appears on the Cloud Mode Icon at the Top of the Main Window
- A Profile to Be Linked with a Cloud Service Cannot Be Created by Using ScanSnap Cloud
- Failed to Change the Title (When Using ScanSnap Cloud)
- When Documents Are Scanned to Evernote, as Many Notes as There Are Scanned Images Are Displayed in Addition to Evernote (Mac OS)