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  • Troubles Related to Connections and Communication

This website is designed to be used with ScanSnap Home 2.xx.

If you are using ScanSnap Home 3.0 or later, refer to here.

Troubles Related to Connections and Communication

  • The ScanSnap and the Computer Cannot Be Connected via Wi-Fi
    • The ScanSnap and a Computer Cannot Be Connected via a USB Cable
      • The ScanSnap and the Mobile Device Cannot Be Connected via Wi-Fi
        • The Name and the Password for the Wireless Access Point Cannot Be Remembered
        • Unsure What to Do When Replacing a Wireless Access Point with a New One
        • You Do Not Know the Security Key to Connect Directly to the ScanSnap
          • The Wireless Access Point Does Not Appear in the [Network name (SSID)] List
            • The ScanSnap You Want to Use Does Not Appear on the List/the ScanSnap You Want to Use Cannot Be Found
              • Communication with the Server Fails
              • Communication with the ScanSnap Fails
                • Connecting to the ScanSnap Takes Time/the ScanSnap Is Cut Off Frequently
                  • Manual Wi-Fi Configuration Fails
                    • Automatic Wi-Fi Configuration (WPS) Fails
                      • You Do Not Know How to Check the Scanner Name
                        • You Do Not Know What to Enter When Adding Your Proxy Server Settings
                        • Unsure How to Check the Strength of the Wi-Fi Signal
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