This website is designed to be used with ScanSnap Home 2.xx.
If you are using ScanSnap Home 3.0 or later, refer to here.
Troubles Related to Connections and Communication
- The ScanSnap and the Computer Cannot Be Connected via Wi-Fi
- The ScanSnap and a Computer Cannot Be Connected via a USB Cable
- The ScanSnap and the Mobile Device Cannot Be Connected via Wi-Fi
- The Name and the Password for the Wireless Access Point Cannot Be Remembered
- Unsure What to Do When Replacing a Wireless Access Point with a New One
- You Do Not Know the Security Key to Connect Directly to the ScanSnap
- The Wireless Access Point Does Not Appear in the [Network name (SSID)] List
- The ScanSnap You Want to Use Does Not Appear on the List/the ScanSnap You Want to Use Cannot Be Found
- Communication with the Server Fails
- Communication with the ScanSnap Fails
- Connecting to the ScanSnap Takes Time/the ScanSnap Is Cut Off Frequently
- Manual Wi-Fi Configuration Fails
- Automatic Wi-Fi Configuration (WPS) Fails
- You Do Not Know How to Check the Scanner Name
- You Do Not Know What to Enter When Adding Your Proxy Server Settings
- Unsure How to Check the Strength of the Wi-Fi Signal