This website is designed to be used with ScanSnap Home 2.xx.
If you are using ScanSnap Home 3.0 or later, refer to here.
Troubles Related to Cloud Service Linkage
- The ScanSnap Is Not Connected to the Network (When Using ScanSnap Cloud)
- A Scanned Image Is Not Saved in a Cloud Service (When Using ScanSnap Cloud)
- The "Failed to upload the data to the cloud service." Error Is Displayed
- The [Scan] Button and the Wi-Fi Indicator Do Not Light Up in Purple
- Red Exclamation Mark Appears on the Cloud Mode Icon at the Top of the Main Window
- A Profile to Be Linked with a Cloud Service Cannot Be Created by Using ScanSnap Cloud
- Failed to Change the Title (When Using ScanSnap Cloud)
- When Documents Are Scanned to Evernote, as Many Notes as There Are Scanned Images Are Displayed in Addition to Evernote (Mac OS)