Replacing the Pick Roller

Replace the consumable (pick roller) of the ScanSnap when the replacement cycle is reached.

The suggested replacement cycle is as follows:

  • Every 100,000 sheets scanned

  • Every one year of use

Replace the consumable when either the number of sheets scanned or the period of use reaches the suggested replacement cycle.

  • Before replacing the consumable, you must turn off the ScanSnap and unplug the power cable from the AC outlet. Not doing so may cause fire or electrical shock.

  • Do not place internal parts such as the pad unit and the pick roller within reach of small children. Doing so may cause injury.

ATTENTION

  • The bottom part of the ScanSnap may become hot when the ScanSnap is being used, but this does not affect ScanSnap operation or cause any physical harm. Be careful not to drop the ScanSnap when carrying it.

  1. Prepare a new consumable.

    Product Name

    Part No.

    PICK ROLLER

    PA03805-0021

    For purchasing details, refer to "Suppliers of Consumables/Optional Parts" in Customer Support.

  2. Unplug the power cable from the AC outlet.
  3. Remove any documents from the ADF paper chute (cover).
  4. Watch the following video to replace the consumable.
  5. Connect the power cable to the AC outlet, and turn on the ScanSnap.
  6. Reset the pick roller count.
    1. Display the Main Window of ScanSnap Home.

      For details, refer to To Display the Main Window.

    2. Select [Settings] in the menu → [Preferences] to display the preferences window.
    3. Select the ScanSnap that is currently connected to the computer from the list of ScanSnap units in [Scanner information] that is located in the [Scanner] tab.
    4. Click the [Details] button to display the [Details] window.
    5. Click the [Reset] button for [Pick roller count].
    6. When a confirmation window appears, click the [Yes] button.

      Check that [Pick roller count] is reset to 0.

    7. Click the [OK] button to close the window.
  1. Prepare a new consumable.

    Product Name

    Part No.

    PICK ROLLER

    PA03805-0021

    For purchasing details, refer to "Suppliers of Consumables/Optional Parts" in Customer Support.

  2. Unplug the power cable from the AC outlet.
  3. Remove any documents from the ADF paper chute (cover).
  4. Watch the following video to replace the consumable.
  5. Connect the power cable to the AC outlet, and turn on the ScanSnap.
  6. Reset the pick roller count.
    1. Display the Main Window of ScanSnap Home.

      Click the [ScanSnap Home] icon ScanSnap Home Icon in the application list that appears when you click Launchpad in the Dock.

    2. Select [ScanSnap Home] on the menu bar → [Preferences] to display the preferences window.
    3. Select the ScanSnap that is currently connected to the computer from the list of ScanSnap units in [Scanner information] that is located in the [Scanner] tab.
    4. Click the [Check consumable status] button to display the [Check consumable status] window.
    5. Click the [Reset] button for [Pick roller count].
    6. When a confirmation window appears, click the [Yes] button.

      Check that [Pick roller count] is reset to 0.