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  • The [Scan to Cloud] Profile Cannot Be Selected from the Template List in the [Add new profile] Window

The [Scan to Cloud] Profile Cannot Be Selected from the Template List in the [Add new profile] Window

In the [Add new profile] window of ScanSnap Home, if [Scan to Cloud] in the template list is disabled and cannot be selected, check the following.

Is the [Scan to Cloud] profile displayed in the profile list in the scan window?

Only one profile per ScanSnap account can be created by using the [Scan to Cloud] profile.

If the [Scan to Cloud] profile has already been added to the profile list in the scan window, the [Scan to Cloud] profile in the template list is disabled.

The [Scan to Cloud] profile is displayed when you click Cloud in the scan window.

HINT
  • You can check the profile in the profile list in the [Edit profiles] window that is displayed when you click Edit Profiles in the scan window.

To use [Scan to Cloud], refer to Saving a Scanned Image in a Cloud Service by Using ScanSnap Cloud.

See also

  • [Add new profile] Window (When Using ScanSnap Cloud)
  • Scan Window
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