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Paper jam detected

When this error occurs, operator panel of the scanner shows "U" and "1" alternately.

  • Remove any documents on ADF paper chute.
  • Open ADF cover by pushing on ADF button.
    If Imprinter option is installed, open the Imprinter before opening ADF.
  • Clear the paper jammed.
  • Press down on the center of ADF cover to close.

If Imprinter option is installed, reinstall the Imprinter after closing ADF.

Scanning Scanning
Opening ADF Closing ADF

If the error recurs frequently, follow below steps:

Scanning