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  • The ScanSnap Cannot Establish a Connection

The ScanSnap Cannot Establish a Connection

If the ScanSnap cannot establish a connection, refer to the following:

The ScanSnap cannot be connected to a computer or mobile device

When using a Wi-Fi connection

The ScanSnap and the Computer Cannot Be Connected via Wi-Fi

The ScanSnap You Want to Use Does Not Appear on the List/the ScanSnap You Want to Use Cannot Be Found

Connecting to the ScanSnap Takes Time/the ScanSnap Is Cut Off Frequently

The ScanSnap and the Mobile Device Cannot Be Connected via Wi-Fi

Communication with the ScanSnap Fails

The [Scan] Button Does Not Become Available Even After a Profile Icon Is Selected on the Touch Panel of the ScanSnap

A "The device is not responding." Message Is Displayed

Communication with the Server Fails

Unsure How to Check the Strength of the Wi-Fi Signal

When using a USB connection

The ScanSnap and a Computer Cannot Be Connected via a USB Cable

The [Scan] Button Does Not Become Available Even After a Profile Icon Is Selected on the Touch Panel of the ScanSnap

The ScanSnap cannot be connected to the ScanSnap Cloud server

A "Failed to access ScanSnap Cloud." Message Is Displayed on the Touch Panel

A Scan Cannot Be Performed Because an Orange Exclamation Mark Appears on the [Scan] Button

The ScanSnap Is Not Connected to the Network (When Using ScanSnap Cloud)

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