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  • Troubles Related to Scanning

Troubles Related to Scanning

  • A Scan Cannot Be Performed Because an Orange Exclamation Mark Appears on the [Scan] Button
    • Documents Are Not Scanned
    • A Message Is Displayed, Indicating That An Error Occurred While Processing the Images
    • The Document Is Not Fed Smoothly/A Paper Jam Occurs
      • Removing a Jammed Document
        • The Scanning Speed Is Very Slow
          • The Scan Starts Late/Scanning Stopped/the Transferring Speed of Scanned Images Is Slow
            • The [Scan/Stop] Button Lights Up in Orange While Performing a Scan
            • Documents Become Dirty
              • The Document Is Damaged
                • Abnormal Noise Is Generated from the ScanSnap
                • Did Not Receive a Notification (Mac OS)
                • A "Error in optical system." Message Is Displayed
                  • A "The specified destination (Image saving folder) is invalid." Message Is Displayed
                    • ScanSnap Home Is Stuck in the [Scanning] Status
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