This website is designed to be used with ScanSnap Home 2.xx.
If you are using ScanSnap Home 3.0 or later, refer to here.
Troubles Related to Scanning
- Documents Are Not Scanned
- A Message Is Displayed, Indicating That An Error Occurred While Processing the Images
- Page Turning Is Not Detected
- Documents Are Scanned Unintentionally
- The Scanning Speed Is Very Slow
- Abnormal Noise Is Generated from the ScanSnap
- Did Not Receive a Notification (Mac OS)
- A "Error in optical system." Message Is Displayed
- A "The specified destination (Image saving folder) is invalid." Message Is Displayed
- ScanSnap Home Is Stuck in the [Scanning] Status