Vertical Streaks Appear in the Image

When you perform a scan with the ScanSnap, if vertical streaks which are not in the document appear in the image, check the following:

Are the rollers or glass inside the ScanSnap dirty?

Clean the inside of the ScanSnap.

For details about how to perform cleaning, refer to Daily Care and Regular Care.

For details about how to perform cleaning, refer to Cleaning the ScanSnap.

Clean the glass of the ScanSnap.

For details about how to perform cleaning, refer to Daily Care.

For details about how to perform cleaning, refer to Cleaning the ScanSnap.

Perform the following:

If you select the [Reduce vertical streaks] checkbox in the scan settings, you can reduce vertical streaks.

Modify the setting in the following procedure:

Windows

Click the [Scan] button at the top of the main window of ScanSnap Home to display the scan window.

If the main window is not already displayed, refer to To Display the Main Window.
Select the profile that you are using from the profile list.
Click to display the [Edit profiles] window.
Click the [Option] button for [Feed] to display the [Feed option] window.

Click the [Option] button for [ADF] or [Manual Feeder] in [Feed mode setting] to display the [Feed option] window.
Select the [Reduce vertical streaks] checkbox.

Mac OS

Click the [Scan] button at the top of the main window of ScanSnap Home to display the scan window.

If the main window is not already displayed, click the [ScanSnap Home] icon in the application list that appears when you click Launchpad in the Dock.
Select the profile that you are using from the profile list.
Click to display the [Edit profiles] window.
Click the [Option] button for [Feed] to display the [Feed option] window.

Click the [Option] button for [ADF] or [Manual Feeder] in [Feed mode setting] to display the [Feed option] window.
Select the [Reduce vertical streaks] checkbox.