This website is designed to be used with ScanSnap Home 2.xx.
If you are using ScanSnap Home 3.0 or later, refer to here.
Troubles Related to Installation
- Installation Has Stopped/Installation Is Not in Progress
- A "Failed to install ScanSnap Home." Message Is Displayed
- A "Windows Update is running" Message Is Displayed (Windows)
- A "Failed to install Microsoft .NET Framework X.X." Message Is Displayed (Windows)
- A "Failed to install Microsoft Visual C++ 20XX Redistributable" Message Is Displayed (Windows)
- A Message Is Displayed, Indicating That This Product Is Already Installed on Your Computer
- A Message Is Displayed, Indicating that Uninstallation Failed (Windows)
- A "You do not have write authority for the data storage folder." Message Is Displayed
- A "Failed to install ScanSnap Home. Do you want to delete the downloaded data?" Message Is Displayed (Windows)
- A "The specified destination folder is set with a hidden attribute." Message Is Displayed (Windows)