• HOME
  • ScanSnap iX1500

  • ScanSnap Help
  • Troubleshooting
  • Troubles Related to Scanning

Troubles Related to Scanning

  • A "The device is not responding." Message Is Displayed
  • The [Scan] Button Does Not Become Available Even After a Profile Icon Is Selected on the Touch Panel of the ScanSnap
    • A Scan Cannot Be Performed Because an Orange Exclamation Mark Appears on the [Scan] Button
      • Documents Are Not Scanned
      • A Message Is Displayed, Indicating That An Error Occurred While Processing the Images
      • The Document Is Not Fed Smoothly/A Paper Jam Occurs
        • Removing a Jammed Document
          • The Scanning Speed Is Very Slow
            • The Scan Starts Late/Scanning Stopped/the Transferring Speed of Scanned Images Is Slow
              • Documents Become Dirty
                • The Document Is Damaged
                  • Abnormal Noise Is Generated from the ScanSnap
                  • Did Not Receive a Notification (Mac OS)
                  • A "Error in optical system." Message Is Displayed
                    • A "The specified destination (Image saving folder) is invalid." Message Is Displayed
                      • ScanSnap Home Is Stuck in the [Scanning] Status
                      • Before Using This Site
                      • How to Use This Site
                      • Customer Support
                      • Cookie Policy

                      © PFU Limited 2018-2024

                      • TOP