This website is designed to be used with ScanSnap Home 2.xx.
If you are using ScanSnap Home 3.0 or later, refer to here.
Trouble Related to the Function for Saving Scanned Images Directly from the ScanSnap to a Network Folder
- An "An error occurred in the communication with the save destination." Message Is Displayed on the Touch Panel
- A "No save destination was found." Message Is Displayed on the Touch Panel
- An "A system error occurred." Message Is Displayed on the Touch Panel
- A "Failed to save data." Message Is Displayed on the Touch Panel
- A "The number of pages or the data size of images has reached the limit." Message Is Displayed on the Touch Panel
- A "Failed to sync time." Message Is Displayed on the Touch Panel
- Scanned Images Cannot Be Saved Directly from the ScanSnap to a Network Folder
- Dates of Files Saved Directly from the ScanSnap to a Network Folder Are Incorrect
- Files Saved Directly from the ScanSnap to a Network Folder Cannot Be Opened
- A "The specified folder is in an unsupported format." Message Is Displayed
- There Are No Network Folders Displayed in the Save Destination Folder Selection Window
- You Do Not Know What to Enter for [Domain] When Connecting to a Network Folder
- A "Failed to add or update the profile." Message is Displayed
- A "The file name contains an invalid character." Message Is Displayed
- A "The folder path contains an invalid character or exceeds the maximum length." Message Is Displayed
- A "The user name or domain contains an invalid character or exceeds the maximum length." Message Is Displayed