This website is designed to be used with ScanSnap Home 2.xx.

If you are using ScanSnap Home 3.0 or later, refer to here.

Troubleshooting

Troubles Related to Power for the ScanSnap

Troubles Related to Installation

Troubles Related to Connections and Communication

Troubles Related to Touch Panel

Troubles Related to ScanSnap Account/License Authentication

Troubles Related to Actions of ScanSnap Home

Troubles Related to Profile

Troubles Related to Scanning

Troubles Related to Overlapping of Documents (Multifeed)

Troubles Related to Carrier Sheets/Photo Carrier Sheets

Troubles Related to Scanned Results

Troubles Related to Application Linkage

Troubles Related to Cloud Service Linkage and Troubles Related to Sending an E-Mail from the ScanSnap

Troubles Related to Content Data Record Management

Troubles Related to Firmware Update

Resetting the ScanSnap Settings